Implementation of the General Data Protection Regulation

Based on the General Data Protection Regulation (GDPR), Zagreb Holding has adopted guidelines for the implementation of the GDPR in the form of the Personal Data Management System Policy.
 
The collection and processing of personal data is allowed only when there is a legal obligation or an obligation based on a contractual relationship, while all other processing of personal data is allowed with the clear consent of the owners or their proxies. The data must be accurate and complete and proportionate to the purpose for which they are processed. When collecting personal data, the respondent will be provided with information about his identity and contact information, purposes of processing and legal basis for data processing, recipients, export to third countries, storage period, the possibility of withdrawing consent.
 
Each Respondent, ie his / her legal representative, may request the exercise of the right of access, correction and deletion of personal data related to him / her and for which he / she has given consent.
 
Request forms for access to personal data processed in the information system of Zagreb Holding, their correction, deletion and portability can be downloaded on this page and at the headquarters of Zagreb Holding Ltd., Ulica grada Vukovara 41, 10 000 Zagreb

The request can be submitted in person or by mail to the same address marked "Data Protection Officer".

It can also be delivered via e-mail to the address: zastitaosobnihpodataka@zgh.hr

No fee is required for requests.

DATA PROTECTION OFFICER
Ulica grada Vukovara 41
10 000 Zagreb
Tel.: +385 (1) 6420 000
E-mail: zastitaosobnihpodataka@zgh.hr
 
Any Respondent or his / her legal representative who considers that his / her right guaranteed by the General Data Protection Regulation and the Law on Implementation of the General Data Protection Regulation has been violated has the right to submit a request for establishing a violation of rights to the supervisory body.

The supervisory body in the Republic of Croatia is:

Croatian Personal Data Protection Agency
Selska cesta 136
10 000 Zagreb
Tel: +385 1 46 09 000
Fax: +385 1 46 09 099
E-mail: azop@azop.hr
Web: www.azop.hr
 
We suggest that the respondent, ie his / her legal representative, contact our data protection officer before submitting a request for establishing a violation of rights, in order to clarify controversial issues.