The Consumer Complaints Committee

The Consumer Complaints Committee was set up by a decision of the President of the Management Board on 23 November 2015 as a second-instance body for the resolution of consumer complaints. These are the Members:
  • Blaženka Vlahović (Zagreb City Gasworks), Member and Chair
  • Tomislav Lončar (Croatian Consumer Protection Association), Member and Deputy Chair
  • Marija Sesler (City Housing and Municipal Services Company), Member
  • Srebrenka Simona Turković (Zagrebparking), Member
  • Karolina Mokos (Water Supply and Drainage), Member
  • Damir Komerički (Zagreb City Gasworks – Supply), Member
  • Mato Dabčević (Association “Consumer”), Member
  • Silvio Sedinić (Water Supply and Drainage), Deputy Member
  • Nada Barišić (Zagrebparking), Deputy Member
  • Sanja Kumpar (City Waste Disposal), Deputy Member
  • Igor Vujović (Association “Consumer”), Deputy Member
  • Zdenka Kocmur (Croatian Consumer Protection Association), Deputy Member
  • Ivan Miličević (Zagreb Electric Tram), Deputy Member
  • Antun Cvitanović (Zagreb Roads), Deputy Member

The citizens can write to the Committee at Zagreb Holding, Ulica grada Vukovara 41, attn. Committee Secretary Tanja Kezelj Liović or at tanja.kezeljliovic@zgh.hr, call them at 01/ 6420-038 or fax them at 01/6429 029.
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Read more about the Committee’s scope of work in the Rules of Procedure.